AFB COMMERCE PLATFORM

CRM, support, Microsoft 365, telephony, hosting and WordPress in one platform

Q: What is AFB Commerce?

AFB Commerce is a business platform that combines CRM, support tickets, Microsoft 365 email, business telephony, hosting and WordPress management.

Q: Does AFB Commerce include CRM?

Yes. Companies, contacts and customer information are managed centrally and can be connected to support and telephony.

Q: Can Microsoft 365 connect to the ticket system?

Yes. Microsoft 365 email is integrated with the ticket workflow so email communication can become part of the support process.

Q: Does AFB Commerce work with Yeastar telephony?

Yes. AFB Commerce can integrate with Yeastar PBX telephony to connect telephony and CRM processes.

AFB Commerce connects customer management, support, business communication and IT services in one secure environment for existing and new business customers.

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WHAT DOES AFB COMMERCE DO?

One central digital environment for your organisation

AFB Commerce connects CRM, support tickets, Microsoft 365 email, Yeastar business telephony, hosting and WordPress management in a single business platform.

CRM

Central management of companies, contacts and customer information.

Tickets & helpdesk

Microsoft 365 email

Connect business email to the support and ticket workflow.

Yeastar PBX

Bring business telephony and CRM processes closer together.

Business hosting

Hosting as part of a broader managed IT environment.

WordPress management

Centrally register and monitor connected WordPress environments.

INTEGRATED WORKFLOWS

Connect customer data, email, support and telephony

AFB Commerce is designed to reduce fragmentation between the systems used for customer contact, support and IT services.

Microsoft 365 Email

Tickets Support

AFB Commerce Integrated workflow

CRM Customer data

Yeastar PBX Telephony

OFFICIAL AFB SERVICES

AFB Commerce is developed by AFB Communications

Visit the official AFB Communications website for more information about hosting, telephony, support and IT services.

HostingBusiness hosting → TelephonyBusiness telephony → Yeastar PBXPBX solutions → SupportTechnical support → About AFBOur organisation → ContactTalk to AFB Communications →

FAQ

Frequently asked questions about AFB Commerce

What is AFB Commerce?

AFB Commerce combines CRM, support tickets, Microsoft 365 email, business telephony, hosting and WordPress management.

Does AFB Commerce include CRM?

Yes. Companies, contacts and customer information can be managed centrally.

Can Microsoft 365 connect to the ticket system?

Yes. Microsoft 365 email is integrated with the support ticket workflow.

Does AFB Commerce work with Yeastar telephony?

Yes. Yeastar PBX integration connects business telephony with CRM processes.

Can AFB Commerce manage WordPress websites?

Yes. Connected WordPress environments can be centrally registered and monitored.

AFB COMMUNICATIONS

Discover what AFB Commerce can do for your organisation

Talk to AFB Communications about CRM, Microsoft 365, support, telephony, hosting and WordPress management.